COVID-19 SAFETY GUIDANCE

We recommend that the following clients should not attend the clinic in person:

  • If you are shielding or in a vulnerable risk group.
  • If you are displaying symptoms of Covid-19.
  • If you have been in contact with anyone in the last 14 days who has displayed symptoms of Covid-19.
  • If you have a condition that can be effectively managed using our online Physiotherapy services.
  • If, in the last 14 days, you have undertaken foreign travel to a country that is not currently on the Covid-19 Green List. Or if you have spent time in a part of Ireland that is currently experiencing a regional lockdown.

PATIENT JOURNEY
Before your in clinic appointment you must be aware of the following…

  • You will receive the following forms via email: ‘Covid-19 Consent Form: In Clinic Attendance’ / ‘Covid-19 Screening Questions’ / ‘Covid-19 Risk Assessment Form’
  • All questions require the response ‘yes’ in order for your scheduled appointment to go ahead. If there are any responses marked ‘no’ or any questions arising from your forms then this will need to be addressed prior to attending the clinic.
  • These forms must be completed and submitted to us at least 24 hours before the appointment time to enable the appointment to go ahead.
  • If your condition changes in any way following completion of these forms then you must notify us immediately (info@pilatesphysiocork.ie) and do not attend your appointment.
  • If you are cleared to attend the clinic, you must attend your scheduled appointment alone. If however you require a chaperone then you must notify us at the time of booking your appointment (info@pilatesphysiocork.ie) so that we may safely plan for an extra person attending the clinic.
  • You must bring suitable clothes for examination and treatment. We cannot provide any change of clothes, e.g. shorts for you to use during the session.
  • All consultations will need to be paid for in advance via our online booking system.
  • Arrive at the clinic at your scheduled appointment time, or a maximum for 5 minutes before.
  • When you arrive at the clinic you must be aware of the following…
  • Remain in your car outside the clinic until your Physiotherapist calls you on your phone and screens you for entry (using the Covid-19 Screening Questions).
    With the screening process we are recording either a ‘pass’ or ‘fail’ response. All ‘fail’ responses will need to be thoroughly risk assessed, but it is most likely that you will not be allowed to enter the clinic and will be advised to return home..
  • Due to social distancing policies we will no longer have people waiting in our reception area.
  • Face masks need to be worn at all times in the clinic and during the physiotherapy session. If you have forgotten your mask you will need to purchase one from us at the cost of €2.
  • Immediately outside the clinic and once inside, we ask that everyone adheres to social distancing rules.
    Once inside the clinic you will be required to sanitise your hands.

During your Physiotherapy consultation…

  • Upon entry to the physiotherapy treatment room you will be asked to sanitise your hands.
  • At the start of the session your Physiotherapist will ask you to confirm that you have read our Covid-19 Clinic Policy and whether you have any questions in relation to this policy.
  • Your Physiotherapist will be wearing PPE (including a face mask, apron and gloves). Where appropriate they may also need to wear protective eyewear such as glasses or a visor.
  • There are many questions your physiotherapist will need to ask you about your physical issues, pain or symptoms. Some of these questions will be asked while you are still outside in your car and some of these questions will be asked whilst observing social distancing in our individual treatment rooms.
  • Any close contact work needed, will be kept to the minimum amount of time required to ensure effective management and treatment.
  • At the end of your consultation you will be asked to sanitise your hands again.
  • All consultations will finish strictly on time so that social distancing measures can be adhered to and there is sufficient time to thoroughly clean the treatment room / clinical space.
  • For this reason your Physiotherapist must also keep to a strict timetable.

PPE PROTOCOL

  • Each Physiotherapist will be required to adhere to the relevant guidelines on the correct disposal of PPE equipment and waste and the correct donning and doffing procedures for PPE.

CLEANING PROTOCOL

  • Time has been allocated between each client appointment to clean the treatment room and clinic environment.
  • Cleaning includes but is not exhaustive of door handles, bench surfaces, treatment couches, chairs, workstations, keyboards, handrails, tables, light switches, countertops, handles, phones, keyboards, toilets, faucets, sinks, and similar.
  • All surfaces that either you or your Physiotherapist have come into contact with during your time in the clinic, will be cleaned with medical grade alcohol wipes.
  • No couch covers will be used so that the treatment couch can be cleaned with disinfectant wipes.
  • Couch roll will be used to cover the couch for patient comfort and single use disposable pillow cases will be used. This will all be disposed of after your consultation.
  • Your Physiotherapist will ventilate areas whilst cleaning and leave windows and doors open during this process.

SOCIAL DISTANCING

  • Where possible social distancing must be adhered to.
  • Physiotherapy consultations will be booked allowing extra time for Covid-19 patient screening.
  • Where appropriate consultations should be conducted using our online services.
  • Patient weekly appointments are staggered. This is to allow for only one client and Physiotherapist in a single area at any one time.
  • During your physio consult time, some assessment questions will be asked whilst you are outside in your car and some of these questions will be asked whilst observing social distancing in our individual treatment rooms.
  • There may be some close contact time required in your consultation in order to fully assess and treat your presenting complaint. We will endeavor to keep this to the minimum amount of time required, whilst still being effective in your management and treatment.

THERAPIST ILLNESS

  • Should our Physiotherapists develop symptoms of COVID-19, they will self-isolate for 14 days and inform patients seen within 7 days of symptom onset.

24 hours ahead of your class you will receive an email with our ‘Covid-19 Screening Questionnaire’. Please complete this quesstionaire.

Changes we have made to our clinic:

  • Class times will be staggered to facilitate social distancing.
  • Our changing room will not be open for the duration of the COVID-19 pandemic.
  • The disabled / unisex toilet will be open.
  • You are welcome to leave some items in the cubby holes in the gym.

Please observe the following:

  • Wait in your car until your class start time
  • Sanitise your hands at the entrance door
  • Only bring in whatever you need for your class
  • Arrive dressed for the class
  • Go to a marked space on the floor in the gym
  • Leave the building as soon as your class ends as we will be doing a decontamination / clean down after each class in order to be ready for the next group coming in.
  • Observe social distancing, hand hygiene and respiratory hygiene during your time in the clinic.
  • Wear a mask or a face shield at all times in the clinic and during the class

We also now ask that you bring your own:

  • Full length exercise mat
  • Class equipment as / when advised
  • Hand towel or small towel
  • Drinking water